Privacy Policy

Last updated: April 1, 2025

At Parrot Vacations (operating under munnartourpackages.co.in), we value your privacy and are committed to protecting your personal data. This privacy policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or book tours with us.

1. Information We Collect

We may collect the following types of personal information:

• Contact details: Name, email address, phone number, WhatsApp number.
• Travel details: Preferred destinations, travel dates, number of travelers, special requests.
• Payment information: When you make a booking, we collect billing details (via secure third-party gateways). We do not store full credit/debit card information.
• Technical data: IP address, browser type, device information, cookies (for website analytics).

2. How We Use Your Information

We use your data to:

• Respond to your inquiries and provide tour package quotes.
• Process bookings, confirmations, and send travel-related updates.
• Improve our website, services, and customer support.
• Send promotional offers, newsletters (only if you opt-in).
• Comply with legal obligations (tax, invoicing, etc.).

3. Sharing Your Information

We do not sell or rent your personal data. However, we may share your information with:

• Service providers: Hotels, houseboat operators, transport companies, and local guides strictly to fulfill your booking.
• Payment partners: Secure payment gateways (Razorpay, PayPal, etc.) for transaction processing.
• Legal authorities: If required by law or to protect our rights and safety.

4. Data Security

We implement industry-standard security measures, including SSL encryption, firewalls, and restricted access to personal data. However, no online transmission is 100% secure. We encourage you to protect your own login credentials when using our website.

5. Cookies & Tracking

Our website uses cookies to enhance user experience, analyze site traffic, and personalize content. You can disable cookies via your browser settings, but some features may not function properly.

6. Your Rights (Under Indian IT Act & GDPR where applicable)

You have the right to:

• Access, correct, or delete your personal data.
• Withdraw consent for marketing communications.
• Request a copy of data we hold about you.

To exercise these rights, contact us at hotel@parrotvacations.com or call +91 9113618706.

7. Third-Party Links

Our website may contain links to external sites (e.g., payment gateways, social media). We are not responsible for their privacy practices. Please review their policies before submitting data.

8. Children's Privacy

Our services are not directed to children under 13. We do not knowingly collect data from minors. If you believe a child has provided us with personal information, please contact us to delete it.

9. Updates to This Policy

We may update this privacy policy from time to time. Changes will be posted on this page with a revised "Last updated" date. Continued use of our website constitutes acceptance of the updated policy.

10. Contact Us

If you have any questions about this privacy policy or how we handle your data, please reach out:

Parrot Vacations
Email: hotel@parrotvacations.com
Phone/WhatsApp: +91 9113618706
Address: Kochi, Kerala, India – 682018